Market Like You Mean It: 5 Tips for Authentic Content that Resonates

In today’s digital age, creating authentic content has become crucial for businesses and individuals alike. Authentic content not only helps build trust with your audience but also establishes your brand as a reliable source of information. All types of content marketing – from blog posts, case studies, social media to print, should resonate with your audience. A study found that 88% of consumers say authenticity is important when deciding which brands they like and support. However, creating content that truly resonates with your target audience can be challenging. To help you, we’ve compiled some essential tips for crafting authentic content that captures attention and creates a lasting impact.


In a world flooded with information, authentic content is like a breath of fresh air. It stands out amidst the noise, connects with readers on a deeper level, and inspires action. But what exactly does it mean to create authentic content? Authentic content goes beyond promotional messages and surface-level engagement. It reflects the true values, voice, and purpose of your brand, establishing a genuine connection with your audience.

The impact of authentic content

Authenticity is key to building trusting relationships of trust with your audience, which will in turn and lead to better return on investment (or ROI) in the following ways:

  • Lower customer acquisition costs (CAC) as trust is established more quickly with new audiences, reducing the need for extensive marketing efforts.
  • Enhanced customer touchpoints, making each interaction more impactful in guiding prospects towards making a purchase.
  • Greater customer loyalty, increasing customer retention and subsequently reducing costs while boosting revenue.
  • Higher customer lifetime value (CLV) by consistently meeting customer needs, irrespective of market changes and technological advancements.
  • Higher earned media value (EMV), resulting in increased organic reach and reduced reliance on paid advertising.

So, how can you ensure that your content is authentic and resonates with your target audience? Let's explore some effective strategies.

Tip 1: Do your research

To create content that resonates, you must first understand your target audience. Research their demographics, interests, and pain points. Use tools like analytics and surveys to gather insights about their preferences and behaviours. By gaining a deep understanding of your audience, you can tailor your content to address their specific needs and interests. This personalised approach helps you connect with your audience on a more emotional level, fostering trust and loyalty.

Tip 2: Be transparent and genuine

The most important thing you can do is to be genuine in the content you create. Create content because you truly care and want to make a difference, rather than just because it’s trendy or expected. People appreciate brands being genuine in their values – 92% of consumers are more likely to trust brands that actively demonstrate social responsibility or environmental consciousness. Share behind-the-scenes glimpses of your business, showcase your team members, and openly address any shortcomings. When you admit your mistakes and show vulnerability, it humanises your brand, making it more relatable and trustworthy.

Tip 3: Pass your platform to others

User-Generated Content, or UGC, serves as a powerful tool to engage audiences and establish trust. Consumers rank authentic UGC as the most trustworthy content. UGC includes testimonials, reviews, social media posts, and other content created by your customers or audience. When you feature UGC, you not only showcase the satisfaction of your existing customers but also encourage others to engage with your brand. UGC adds credibility and social proof to your content, validating your brand’s authenticity.

Tip 4: Tell Compelling Stories

Whether it’s a personal anecdote, a customer success story, or a brand narrative, storytelling adds a powerful element to your content. Stories evoke emotions, engage the reader’s imagination, and create a memorable experience. Craft narratives that resonate with your audience, highlighting real-life experiences and relatable situations. By incorporating storytelling into your content, you can forge a stronger connection with your readers, leaving a lasting impact.

Tip 5: Focus on Quality over Quantity

In the pursuit of content creation, it’s easy to fall into the trap of producing vast amounts of content without maintaining its quality. However, quality always surpasses quantity when it comes to creating authentic content. Instead of churning out numerous shallow articles, focus on delivering valuable, well-researched, and insightful content. By investing time and effort into producing high-quality pieces, you establish yourself as an authority in your industry and gain the trust of your audience.

Crafting authentic content that resonates with your audience is an ongoing process that requires careful thought and effort. By knowing your audience, telling compelling stories, being transparent and genuine, leveraging user-generated content, and focusing on quality over quantity, you can create content that leaves a lasting impact. Remember, authenticity is the key to building trust and fostering meaningful connections with your audience. So, start implementing these tips in your content strategy and watch your brand flourish.


Q: How long does it take to create authentic content?

A: Creating authentic content varies based on the complexity of the topic and the resources available. It’s important to prioritise quality over speed, so allocate sufficient time for research, planning, and crafting your content.

Q: Can authenticity be learned or developed?

A: Authenticity is a reflection of your brand’s values and purpose. While some elements of authenticity can be learned and developed, it ultimately stems from a genuine commitment to being true to yourself and your audience.

Q: What role does authenticity play in building brand loyalty?

A: Authenticity is vital in building brand loyalty as it establishes trust and credibility. When consumers feel a genuine connection with a brand, they are more likely to remain loyal and advocate for the brand. You can read our guide to B2B branding here.

Q: How can I encourage user-generated content?

A: Encouraging user-generated content can be done by creating interactive campaigns, running contests, and actively engaging with your audience on social media platforms. Make it easy for users to share their experiences and showcase their content.

Q: What should I do if my content isn’t resonating with my audience?

A: If your content isn’t resonating with your audience, analyse the feedback and metrics to identify areas of improvement. Consider revisiting your target audience, content strategy, and storytelling techniques to align better with their needs and interests.

Want to improve your content game but not sure where to start? Speak to us for tips for creating a successful content marketing strategy that’s genuine, engaging, and relevant to your audience. 

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